COVID-19 UPDATE FOR RESIDENTS
The safety of our residents, office staff & maintenance team is the utmost importance to us. We have issued a requirement of mask while at our office or during any work order request & emergency to avoid any risk. We may inquire if anyone has been sick or have symptoms in your home.
Due to the ongoing effects of Covid-19, we are experiencing delays in supply chains for various items that effect our ability to provide normal service for some repairs in a timely manner.
Although product supply is beyond our control, we at Choice Management LLC. will do our best to fulfill our maintenance service for our residents to the best of our ability.
Some of the items effected include but not limited to: Appliances, HVAC parts, plumbing parts & electric components.
We are still accepting rent payments in the drop off box, ACH Debit, or call-in credit card payments. The due date of rent has not changed and is due by the 1st of the month. If you are not set up with ACH Debit pay please contact the office for the form. This is our preferred payment type for accuracy of time. Late fees are assessed on the 4th of the month if not received in the office. The mail service has been slowed down in this process, please do not mail rent payments.
We value or residents and appreciate your understanding and patience during these unpresented times.
Application, Security Deposit & Rent Payments:
Please make all payments to Willow Chase Twin Homes using the appropriate link.
Please use the form for work order requests. A member of management from Willow Chase Twin Homes will contact you within 24 hours to discuss your work order related items.